Complaint Process


The goal of the Keene Police Department is to provide the best service to our citizens. 

Each complaint is investigated thoroughly to determine whether there is sufficient evidence to sustain the allegation and take disciplinary action. The investigative process also identifies the need for additional training and/or policy implementation or revision. 

Formal complaints may be filed by completing the KPD Complaint form and turning the original in at the Keene Police Department located at 203 W. Hillcrest St, Keene, TX 76059.

Informal complaints may be discussed with any on-duty supervisor who can be contacted at 817-641-7831.