Show All Answers

1. How does my trash collection work?

Just roll your cart to the curb by 7 a.m. on your collection day. The cart is emptied mechanically from inside Republic Services’ vehicle cab. The driver uses a joy-stick, much like those used in video games, to operate the automated arm that picks up the cart and empties the trash into the truck. The cart is set back on the on the curb and the Republic Services truck moves on to the next stop.

2. When should I set out my trash?

Be sure your cart is out at the curb by 7 a.m. on your collection day to ensure collection. Or, you may set your cart out after 7 p.m. the night before your collection day. Carts must be removed from curbs or public rights-of-way by 9 a.m. the morning following your collection day.

3. Where do I place my cart for service?

Proper cart placement is extremely important! Please roll your cart within two feet of the edge of the street. Make sure the handles are facing your house, so that when the cart is lifted, the lid opens toward the street. Please check to see that the cart is not obstructed by parked cars, boats, etc. The post master requires that the carts be places far enough away from the mailbox that the carrier can deliver the mail without interference.

4. What can I put in my cart?

The cart is designed to hold a maximum weight of 175 pounds. All household trash and yard waste must be bagged and can be disposed of in your cart. Please bag everything placed in the cart to prevent littering. Since the cart is mechanically emptied, the driver never leaves the truck. The cart cannot be emptied if trash is on top of or next to the cart. Everything must fit inside the cart with the lid closed.

5. What items should I not put in my cart?

Do not put concrete, large amounts of dirt, or heavy waste in your cart. Do not put hot ashes in your cart. Do not put paint or hazardous liquids/materials in your cart.

6. What if I have more than 1 cart will hold?

If you need additional carts, you may request additional carts (maximum of 2) be delivered by calling 817-641-3336, option 2. There is a nominal monthly fee for each additional cart.

7. Who do I call for cart repairs?

Call Republic Services Customer Service Department for repairs or replacement at 254-221-4416.

8. What about items that won’t fit in my cart?

Republic Services will collect tree limbs, tree trunks, hedge cuttings and flat cardboard boxes on your regular collection day. Tree limbs, tree trunks and hedge cuttings no larger than 4 inches diameter may be left for pick-up. They must be cut into lengths of not more than four feet and tied into bundles. The bundles must not weigh more than 40 pounds.

9. What if I don’t want to wait for the on-call bulky pick-up days?

Residential customers can take 4 cubic yard residential trash load to the Itasca landfill for free, upon presentation of a current bill showing residential trash service.